Booking Requirements

• Minimum 48 hours' notice is required before any service — no exceptions

• Same-day bookings are not available

• Full payment is required to confirm and secure your booking date

Guest Numbers
Please provide an accurate final guest count at the time of booking.

If additional guests arrive at the time of service beyond the number confirmed on your invoice,

these extra guests will be charged at the standard rate plus 25%, payable on arrival.

Menu Changes

• A maximum of 2 menu changes are permitted per booking

• All changes must be made at least 48 hours before your service

• The menu is locked 48 hours before service — no further changes can be made after this point

Cancellation & Refund Policy

• 7+ days before service: Full refund, minus a 10% administration fee

• Peak season (Dec 15–Jan 15): 30 days' notice required for a full refund

• 2–7 days before service: 50% refund, minus payment processing fees

• Under 48 hours before service: No refund

• If My Thai Chef needs to cancel your booking, you will be offered a full refund or the option to change your date

Peak Date Surcharge

A minimum spend of 12,000 THB applies to all bookings on Christmas Eve, Christmas Day, Boxing Day, New Year's Eve, New Year's Day, and Valentine's Day (14th February). This excludes travel charges."

Payment Methods

• Bank Transfer (Thai domestic accounts) — no additional fee

• PayPal — a 5% fee applies on the total booking value

• WISE (international transfers) — a small fee applies depending on amount

Other Policies

• Alcohol policies, drink pricing, and BYO corkage details are listed on each experience page

• Travel costs ( if any) vary by location and will be confirmed prior to booking